Frequently asked questions

WHAT WILL I RECEIVE EACH MONTH?


Each month you will receive an 0.27 fl. oz. / 8 ml high quality travel spray bottle
filled with your scent of choice. If you signed up for our Shared Plan, you will receive 2 choices per month, each filled into our signature 8ml / 0.27 oz travel atomizers.




WHEN IS MY CREDIT/DEBIT CARD CHARGED?


Your credit card will be initially charged for your first month when you subscribe. Then you will be charged each month at the exact same date you start your subscription. You can view your monthly ship date within your account. Your Royalty Scents subscription will renew automatically each month and you can cancel anytime before your charge date.




HOW LONG WILL IT TAKE TO RECEIVE MY FIRST SUBSCRIPTION BOX?


We ship in 1-5 days from the date you start your subscription. For Example: If you have started your subscription on 3rd of the month we will ship between 4th and 8th of the month. Tracking number will be provided via email and you can also check the status of your box in your profile. Once your Royalty Scents Box ships, allow 2-4 business days for delivery. We ship all the boxes from Chicago IL via USPS First Class Package.




ARE YOUR FRAGRANCES AUTHENTIC?


Yes all of our fragrances on www.RoyaltyScents.com are 100% authentic from authorized distributors or directly from manufacturers.




HOW DO I CANCEL MY MONTHLY SUBSCRIPTION BOX.


We will be sorry to see you go, but you can cancel anytime before your monthly charge date by filling up our cancelation form here, or you can contact us at info@royaltyscents.com.




I FORGOT TO CHOOSE THIS MONTH'S SCENT, WHAT HAPPENS?


Don't worry you won't end up empty handed. If by the cut-off date you forget to choose a fragrance for the next month, we will wait 2-3 days and send you a fragrance based on your previous selections and gender.




CAN I SELECT FROM BOTH WOMEN'S & MEN'S FRAGRANCES?


Absolutely, feel free to choose from either...we don't restrict your scent choices. Maybe one month you might want to give one to your partner, not a problem. If you are a Shared Plan Member feel free to mix and match any feminine or masculine scent as your monthly scents selection.




ARE YOUR SPRAY BOTTLES SAFE FOR TRAVELING?


Yes, they are 0.27 oz / 8 ml, well below the allowed liquid size requirements by the TSA regulations. You can read more about it on their website here: https://tsa.gov/travel/security




HOW MUCH IS THE SHIPPING?


Shipping within the United States is ALWAYS FREE on both our monthly subscription service and gift purchases. There is no minimum purchase on free shipping.





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Feel free to contact us by email  

E-mail: info@royaltyscents.com 

9:00am-5:00pm CST Mon - Fri

Royalty Scents ©2017-2020, All Rights Reserved.